FREQUENTLY ASKED QUESTIONS

Q- How far are you from the city centre?
We are three blocks from the top of the main street, Emerson St.

Q- Do you have a spa pool?
No. We have units with double spa baths. Also the Ocean Spa heated pools complex is just along Marine Parade and includes outdoor and indoor spas.

Q- Are there any restaurants nearby?
Yes, there are a variety of bars, cafes and restaurants within easy walking distance.

Q- What is your cancellation policy?

Cancellation Policy
Edgewater Motor Lodge cancellation policy is late cancellations have a significant impact.

• No charge is incurred if 48 hours notice is given for a reservation cancelled for a non-peak period. If less than 48 hours notice is given, or for no-shows, one night's tariff may be incurred.
• No charge is incurred if 4 weeks notice is given for a reservation cancelled for a peak period. If less than 4 weeks notice is given, or for no-shows, one night's tariff may be incurred. For reservations made within 4 weeks of a peak period, cancellation may result in one night's tariff being charged.

Q- What time can we check in?
Check in is usually from 1 p.m. but we do try to accommodate guests who are arriving earlier than that, bearing in mind that check out time is 10 a.m. and we do have to allow time to clean the room before the next guests arrive.